A Special Note About Children
Children are not eligible to use our services and we ask that minors (under the age of 18) not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.
Information We Collect
Our primary goal in collecting personal information is to provide you with smooth, efficient, and customized service. This allows us to provide services that most likely meet your needs, and to customize our service to make your experience easier.
In general, you can browse our site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to transact business with us, we may require you to provide contact and identity information, billing information and other personal information as indicated on the forms throughout our site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature.
Under some circumstances we may require some additional financial information, such as, but not limited to: if you are registering to bid on properties for sale at auction, or registering to lease property from us. We use your financial information, including credit card information to verify your name, address, and other information, as well as to bill you for your financial obligations incurred in transactions with us.
We automatically track certain information based upon your behavior on our site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.
If you choose to bid or buy on our site, we collect information about your bidding and purchasing behavior.
If you establish a credit account with us to pay deposits, lease fees and the like, we collect some additional information, including a billing address, a credit card number and a credit card expiration date and tracking information from checks or money orders.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the site, we may collect such information into a file specific to you.
If you use a web site providing a service for Potlatch or a web site that helps facilitate your activity with Potlatch, that web site may provide personal information about you and your transactions back to Potlatch.
Our Use of Your Information
We use your information to facilitate the services you request. We use information in the file we maintain about you, and other information we obtain from your current and past activities on the site, to resolve disputes, troubleshoot problems and enforce our User Agreement. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases.
If you choose to open a credit account, or otherwise provide us with your credit card information, we use your address and billing information to bill you and provide associated support.
You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our site's content, layout, and services. These uses improve our site and better tailor it to meet your needs.
Our Disclosure of Your Information
As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party, advertiser, external service provider or internal service provider. However, the following describes some of the ways that your personally identifiable information may be disclosed.
Control of Your Password
Reviewing and Changing Your Personally Identifiable Information
We offer you the ability to automatically review and change the information you submit to us by logging into the site and entering in the new information yourself. Generally, we will not modify your information based on your request because it is very difficult to authenticate your account manually. You must promptly update your information if it changes. Once posted, you may not be able to change or remove any public postings made on our site.
Upon your request, we will deactivate your account, contact information, billing information and financial information from our active databases to prevent your information from being shared with other users. To make this request, email [email protected] Such information will be deactivated as soon as reasonably possible based on your account activity and in accordance with our deactivation policy and applicable law.
We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our User Agreement. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
Potlatch uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including "firewalls" and Secure Socket Layers. Potlatch treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside the company. However, "perfect security" does not exist on the Internet.
Conflict of Terms